Refund Policy

Items covered

We accept eligible defective and non-defective new-item returns by mail and accept exchange requests. A change-of-mind or wrong-choice item must be new, unused, and in original condition with supplied parts. Damage, a defect, an incorrect shipment, missing parts, or a substantial description error can also be reported; those problems do not require the item itself to be undamaged.

Open a case after receipt

Request a return or exchange within 30 days after delivery by emailing adoyabidozej44@gmail.com. Include the order number, checkout email, and reason; photographs or video help document a product problem.

Approval and return mailing

Wait for approval, the correct return address, and instructions before sending anything back. A free prepaid return label is included in the package; contact us for help if it is missing or lost. There is no restocking fee.

Exchange or refund

Exchange availability depends on review and stock. Once a refund is approved, we process and initiate it to the original payment method within 10 days; the bank or payment provider may take additional time to post it.

Statutory rights

Nothing in these terms limits rights or remedies that cannot be excluded under applicable law.